On the Windows version, the error messages were more specific if incorrect data was entered, as opposed to only “Message could not be sent” on the Mac version. No difference.Īlso tested using Hotmail and Gmail SMTP (including allowing insecure logins for gmail), but still receive the same message.Įmails can be sent when not using a custom SMTP, or when using a custom SMTP that does not use SSL.Īlso tested Manager (16.3.24) on Windows and the custom SMTP works correctly as expected. No change.įrom address must match the account, have also tried with default no-reply.
Use SSL is checked, have also tried without. “ ” 465 (SSL) / 587 (STARTTLS), with login required. Tested SMTP server in several email clients. Second Mac was a clean install with a business quickly created just to test SMTP connection. Both fail with the same message.įirst Mac was an existing business. Tested on two Macs both running El Capitan (10.11.13) using the latest Manager (16.3.24). I had previously been using an older version of Manager, and was unable to send emails using defaults or the custom SMTP and updated to the latest version as mentioned in the forums for the email issue.ĭoing so corrected the initial error message, though did not resolve the problem. When trying to setup the custom SMTP server with the correct details, “Message could not be sent” error is shown when clicking to test email settings.
